Follwing the suspension of 2G/3G network services in Hong Kong, voice calls will no longer be supported on the devices that only support 2G/3G voice calling.
However, 4G VoLTE emergency call can still be supported if customers update device software and Service Provider Software to the latest version.
Should you have any enquiries, please contact us by:
Hotline-Hong Kong: 3698 4698 (Monday to Friday: 9am-8pm)
WhatsApp Chat (Monday to Sunday (Including Public Holiday): Open 24 hours)
Live Chat (Monday to Sunday (Including Public Holiday): Open 24 hours)