Jet Bot AI+ VR50T95735W/WA 5W tehokas puhdistus
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Huippuominaisuudet
Ominaisuudet
Nauti älykkäämmästä imuroinnista
Kohokohdat
Imuroi älykkäästi esineet tunnistaen
Jet AI esineiden tunnistus
Imuroi turvallisesti ja tehokkaasti. Jet AI esineiden tunnistustekniikka tunnistaa ja luokittelee erityyppisiä esineitä ja huonekaluja* kartoittaen niiden sijainnin. Jet Bot puhdistaa sitten tarkasti yleisten esineiden ympärillä, pitää turvallisen etäisyyden herkkiin esineisiin tai välttää kaikkea vaarallista**.
* Esimerkkikohteita: ilmastointilaite (jalustatyyppi), jääkaappi, TV, pesukone/kuivausrumpu, ilmanpuhdistin, AirDresser, sohva, sänky, kirjahylly, pöytä, mittatilaustyönä tehdyt (jääkaappi, astianpesukone) laitteet, jätökset, sähköjohto, pyyhe/sukka, kuppi, lasikuppi, pullot, kulho, maljakko. ** Kohteen muoto tai ympäristöolosuhteet voivat vaikuttaa kohteen tunnistamiseen.
Välttää jumittumisen pieniin esteisiin
3D-sensori
Varmista, että kotisi imuroidaan ilman, että sinun on tarkistettava esteet jokaisessa huoneessa. Jet Botin 3D-sensori skannaa tarkasti laajan alueen* 3D-syvyyskameralla. Se näyttää huonerakenteen ja mahdolliset esteet, mukaan lukien kapeat tai pienet esineet, kuten kaapelit, vaikka ne olisivat vain 1 cm korkeita**.
* Jopa 1 m, vaakasuuntainen näkökenttä: 60°, pystysuuntainen näkökenttä: 40°.** Jopa niin pieni kuin noin 1 cm leveä, 1 cm korkea ja 1 cm syvä.
Helposti tyhjennettävä ja täysin pestävä roskasäiliö
Täysin pestävä roskasäiliö
Pidä pölysäiliö hygieenisesti puhtaana ja tyhjennä robotti-imurisi helposti. Koko 0,2 litran roskasäiliö, mukaan lukien monisyklonijärjestelmä, on täysin pestävä, joten se voidaan pitää puhtaana ja hygieenisenä.
Vaivaton tehokas puhdistus
Tehokasta imurointia
Puhdista kotisi paljon tehokkaammin johdonmukaisesti voimakkaan imun kiitos digitaalisen invertterimoottorin ja Jet Cyclone monisykloni-rakenteen. Suurtehoharja puhdistaa myös kaikenlaiset lattiat, mukaan lukien kokolattiamaton ja kovapuun, ilman takkuamista.
Puhdistaa pitkäkestoisella imuvoimalla
Jet Cyclone
Jet Botin ja monisyklonirakenteen ansiosta voit nauttia puhtaammasta ilmasta ja tasaisesta imutehosta. Jet Cyclone sieppaa suurijakoisen pölyn ensimmäisessä kammiossa olevaan verkkosäleikköön. Toisessa kammiossa on 8 erillistä syklonia, jotka vangitsevat hienojakoisen pölyn auttaen ylläpitämään imutehoa.
Automaattinen imutehon hallinta
Älykäs virranhallintaPuhdista kovat lattiat ja matot huolellisesti. Jet Botin älykäs virranhallinta* tunnistaa pinnan tyypin ja pölyn määrän. Sitten se säätää imutehon automaattisesti perusteellista puhdistamista varten. Joten se lisää imutehoa syväpuhdistaen kokolattiamatot tehonsäätötekniikalla.
* Älykäs virranhallinta on käytettävissä vain älytilassa.Tehokas puhdistus kaikentyyppisillä lattioilla
Suurtehoharja
Puhdista matot ja kovat lattiat tehokkaammin ja vähemmällä takkuamisella. Robotti-imurin suurtehoharjassa on pehmeistä kudotuista tekstiileistä valmistettuja hienoja kuituja, mukaan lukien antistaattista hopeaa. Suurtehopoistimet myös hiovat pieniksi karvat, jotta ne eivät pääse takkuuntumaan harjan ympärille.
Valitse valikoivasti imuroitavat huoneet
Select & Go
Maksimoi tehokkuus ja säästä aikaa valitsemalla tietyt puhdistettavat alueet Valitse ja mene -toiminnolla. Jet Bot tunnistaa huoneet ja voi imuroida ne valikoivasti huone kerrallaan varmistaen, että kotisi puhdistetaan nopeasti ja tehokkaasti.
Rajoitettujen alueiden määrittäminen pääsyn estämiseksi
Ei-mennä -alue
Vältä arvokkaita huonekaluja, tiettyjä huoneita tai muita valitsemiasi alueita. SmartThings-apin* avulla voit luoda ”Ei-mennä -alueita" tai virtuaaliseiniä valitsemalla sijainnit kotisi kartalta. Ne estävät robottipölynimuria menemästä alueille fyysisiä esteitä asentamatta.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
Helppo kauko-ohjaus älypuhelimella
Päivitetty Wi-Fi-ohjaus
Ohjaa ja valvo Jet Botia milloin ja missä tahansa Wi-Fi-ohjauksella. SmartThings-apilla* voit ajastaa sen etänä imuroimaan valitut huoneet tai asettaa ei-mennä-alueita. Jet Liven avulla voit myös seurata reaaliaikaisesti, missä se imuroi, ja etätarkistaa kotisi.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
Etätarkista kotisi ja lemmikkisi
Jet LiveTarkista lemmikkisi ja kotisi missä tahansa oletkin. Jet Botin etukamera voi suoratoistaa reaaliaikaista videokuvaa SmartThings-apin avulla*. Ja partiointitilassa voit seurata kotisi tilaa. Se tukee E2EE**-salausta, joten video on turvallisesti salattu ja vain valtuutettu käyttäjä voi katsella sitä.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili vaaditaan.** päästä päähän -salaus.Imuroinnin edistymisen reaaliaikainen seuranta
Live siivousraportti
Tarkista Jet Botin edistyminen ja tila reaaliajassa SmartThings-apilla*. Live siivousraportin avulla voit nopeasti tarkastella sen liikkumista kotisi kartalla mistä tahansa. Voit nähdä, missä se on imuroinut, keskeyttää sen tai käskeä sitä pysähtymään. Voit myös tarkastella imurointihistoriaa.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.
Mitä laatikossa on
Tekniset tiedot
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Pölykapasiteetti
0.2 L
-
Maksimi virrankulutus
170 W
-
Laitteen paino
4.4 kg
-
Laitteen mitat (LxKxS)
305x136.5x320 mm
-
Nettopaino
9.5 kg
-
Nettomitat (L x K x S)
305x544x450 mm
-
Main Color
Misty White
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Yksityiskohtien väri
Misty White
-
Digital Inverter Motor
Yes
-
CPU Type
Quad-Core R18
-
AI Processor
Intel® Movidius™ Myriad™ X
-
3D Sensor
Yes
-
LiDAR Sensor
Yes
-
Anti-Cliff
Yes
-
Maksimi virrankulutus
170 W
-
Max Running Time
90 min
-
Imuteho
30 W
-
Äänitaso
74 dBA
-
Display Type
LED
-
Akun tyyppi
Li-ion
-
Voltage
21.6 V
-
Latautumisaika
210 min
-
Charging Station
Clean Station
-
Moottorisuodatin
Yes
-
Fine Dust Filter
Yes
-
Main Brush 1
High-efficiency Brush
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Paneelityyppi
Multi Cyclone
-
Pölykapasiteetti
0.2 L
-
Magnetic Tape
1 ea
-
Extra Filter
Pre-Motor Filter 1EA
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Consumption Power
1300 W
-
Dust Bag
2 ea
-
Voltage, Hz
220-240V~, 50-60Hz
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Dust Bag Capacity
2.5 L
-
Mitat (L x K x S, mm)
272x544x416 mm
-
Paino
5.1 kg
-
Filtration Rate
99.999 %
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SmartThings App Support
Yes
-
Bixby, Alexa, Google Assistant Support
Yes
-
Object Recognition
Yes
-
Home Monitoring
Yes
-
Patrol Mode
Yes
-
Live Cleaning Report
Yes
-
Select & Go
Yes
-
No go Zone
Yes
-
Voice Guide
Yes
-
Aikataulutus
Yes
-
Wi-Fi-ohjaus
Yes
-
Älykäs tehonsäätö
Yes
-
Washable Dust Bin
Yes
-
Automaattinen liitäntä
Yes
-
Laitteen mitat (LxKxS)
305x136.5x320 mm
-
Nettomitat (L x K x S)
305x544x450 mm
-
Laitteen paino
4.4 kg
-
Nettopaino
9.5 kg
Arvostelut
Jet Bot AI+ VR50T95735W/WA 5W tehokas puhdistus
Arvostelut kuvine ja videoineen
Suodattimet
Relevanttiuden perusteella lajiteltuna parhaat arvostelut näytetään ensimmäisenä. Näissä huomioidaan mm. se, kuinka monta tykkäystä arvostelu on saanut, kuinka uusi arvostelu on ja onko siinä kuvia tai muuta, jota lukijat arvostavat arvosteluita lukiessaan.
Suodattimet
244 Arvostelut
2023-12-27
2026-04-18
Newark New Jersey
Samsung
Hi Paul, relying on tech throughout your home comes with certain expectations, so it’s understandable to feel disappointed when something doesn’t hold up as expected. Keeping the vacuum lightly used, as shown by the original dust bag, reflects the care you’ve put into using it the right way and maintaining it over time. We’d like to review this further, verify your details, and advise on the next steps. Please reference 1152421698 when reaching out through the options below to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care
2026-01-09
2025-11-25
SEA Care
Hi GregCPS, Thank you for bringing this to our attention. Let us help. To check the availability and compatibility of the vacuum's battery, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151423144) when you message us so our team can retrieve your information. Thank you. -Kimberly
2025-10-13
Raleigh, nc
SEA Care
JayZack, sharing your experience using the Jetbot matters. Allow us to help. Here is a guide to help you if your JetBot is not charging. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/ Please refer to your user manual for more details if the JetBot is not cleaning the assigned area. Turn to page 45, "The map which the Jet Bot has created is different from the saved map and the map is also drawn askew." User Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151013064) to help our team pull up your information. Have a great day. ^Camille
2025-09-25
Service clients Samsung
Bonjour philippebo, Merci beaucoup! Nous sommes ravis que vous appréciiez notre Aspirateur Robot Jet Bot AI+! Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté: https://www.samsung.com/fr/apps/samsung-members/ Vos commentaires sont précieux et nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. Découvrez les nouveautés de l'année sur notre site Samsung: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2025-07-06
Hildesheim
Samsung Service Team
Hallo, hier findest du alle Möglichkeiten, um eine Reparatur zu beantragen: https://spr.ly/_Samsung_Reparatur
2025-05-22
Samsung Service Team
Hallo, wir bedanken uns, dass du dich für unser Produkt entschieden hast und uns dein tolles Feedback schickst. Es freut uns immer wieder zu lesen, wenn unsere Kunden so zufrieden sind.
2025-03-10
Houston, Texas
SEA Care
Juma, we all know the vacuum plays a major role in providing convenience in every household. Let's get the help you need. Please see the link to your user manual for what you must do if the Jet Bot Al gets stuck and does not clean well. Turn to page 44, "The Jet Bot has stopped during cleaning and page 45, "Jet Bot does not clean some places." Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf I have also shared this link for more details. Jet Bot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS10002355/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148587754) to help our team pull up your information. Have a great day. ^Camille
2025-03-10
SEA Care
Hi there, We appreciate you sharing your experience with the appliance. Please see page 44 for some troubleshooting steps to help the unit return to the docking station (The Jet Bot cannot find the Clean Station). Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148570215) to help our team gather your information. Have a great day. ^Charles
2025-03-05
Mechanicsburg
2025-03-02
Panama City, Fl
SEA Care
Hi there, We understand the importance of the sensors need to work properly. Please see page 43 of the manual for some troubleshooting steps to help improve the performance of the sensors. Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148527426) to help our team gather your information. Have a great day. ^Charles
2025-03-02
2024-12-23
Oregon
Samsung Care
Hi Toti, It must be frustrating to deal with the error message from your Jetbot Vacuum. We are here to assist. I have shared a Samsung link below to help with your experience. POWERbot information and error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001935/#powerbot-displays-a-code Should you need more assistance with your vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147996941 to help our team pull up your information. Leo
2024-11-24
Aachen
Samsung Service Team
Hallo, wir danken dir, dass du dich für das Modell entschieden hast. Deine Begeisterung freut uns.
2024-11-11
Duluth GA
2024-10-18
Bogotá
2024-09-05
Fairfax, Virginia
SEA Care
Hi there, We understand how you feel about not being able to maximize the camera features of your robot vacuum. We want to speak with you directly to confirm the severity of why this function was disabled. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147504442, to help our team pull up your information when you message us. Have a great day. -John
2024-07-17
Service clients Samsung
Bonjour kath1234, Merci pour le partage de votre avis ! Nous sommes ravis que notre produit réponde à vos attentes ! N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2024-06-09
Alabama
2024-06-09
Tampa, FL
2024-06-09
Service clients Samsung
Bonjour Thibaud 68700, Nous sommes touchés par vos mots positifs, merci pour votre confiance en notre produit ! Visitez notre Samsung Shop pour découvrir les dernières nouveautés de cette année : https://www.samsung.com/fr/offer/ Cordialement Alex, Service clients Samsung
2024-05-22
Mesquite, NV
2024-05-06
Service clients Samsung
Bonjour chatita, Nous sommes touchés par vos mots positifs, merci pour votre confiance en notre produit ! N'hésitez pas à faire un tour sur notre Samsung Shop pour voir les nouveautés de l'année : https://www.samsung.com/fr/offer/ Cordialement Charlie, Service clients Samsung
2024-05-06
Florida
2024-05-05
Hoboken NJ
2024-05-03
Ludwigsfelde
Samsung Service Team
Hallo, wir freuen uns über deine Begeisterung. Danke für das Teilen deiner Eindrücke.
2024-03-27
SEA Care
Greetings, We understand the importance of having a working vacuum in your household. Let's get this taken care of. When you see information or error codes displayed on your vacuum, it indicates that attention is required. Click the links and hyperlinks for tips. POWERbot information and error codes (please select what kind of error it's showing, may it be a code, exclamation point, flashing light, or connectivity icons): https://www.samsung.com/us/support/troubleshooting/TSG01001935/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146988879, to help our team pull up your information when you message us. Have a great day. -John
2024-03-17
Texas
SEA Care
Hi there, We aim to ensure your vacuum is functioning at its best. Let us help you out. Please refer to pages 22-24 in the cleaning functions section of the user manual to review the functions and modes of your vacuum, pages 27-32 for maintaining the vacuum, and page 50 for battery usage: https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146963602, to help our team pull up your information when you message us. Have a great day. -John
2024-03-14
New Orleans, Louisiana
SEA Care
We aim to ensure your vacuum is functioning at its best, Darnell. Let us help you out. Please refer to page 21 in the cleaning functions section of the user manual to review the functions and modes of your vacuum and pages 25-29 for maintaining the vacuum for reference: https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146951980, to help our team pull up your information when you message us. Have a great day. -John
2024-02-04
Atlanta
2024-01-26
Le puy en velay
Service clients Samsung
Bonjour Remy43, Ravis que le produit vous apporte satisfaction. Pour toute suggestion sur la manière dont nous pourrions nous améliorer, n'hésitez pas à partager vos idées sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ A bientôt, Camille, service clients Samsung
2024-01-23
NY
SEA Care
Hi Mike, Thank you for choosing Samsung for your vacuum needs. We're saddened that you no longer wanted the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day, -Ernest-
2024-01-08
2024-01-06
Las Vegas, NV
Samsung Care
Hi Dale, We know how convenient to have a vacuum cleaner in our home. We'd love to help you. On page 42 of the model's user manual link, you can check the steps if the vacuum cleaner says to check the right wheel to see if there's something stuck in it. https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf To better assist you with the warranty of your Jet Bot vacuum, it would also be fantastic if we could speak with you directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146716848, which will help our team pull up your information. ^Rainly
2024-01-04
Samsung Service Team
Hallo, wir freuen uns, dass du begeistert von deinem Modell bist. Danke für die positive Rezension!
2024-01-03
Samsung Service Team
Hallo, es freut uns sehr, dass dir das Gerät so gut gefällt.
2023-11-22
2023-11-21
2023-11-04
Pompano Beach, Florida
SEA Care
Greetings, We understand the importance of having a fully charged vacuum to clean the house when needed. Let us get you some guidance to get the vacuum back on track. Please see pages 17-19 under the "Charging the Jet Bot" section of the manual. Manual https://downloadcenter.samsung.com/content/UM/202308/20230803173234876/DJ68-00846B-03_IB_VR9500-full_AA_EN_230714.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146494330) to help our team gather your information. Have a great day. ^Charles
2023-10-13
2023-09-24
NICE
service clients Samsung
Bonjour Benoit K, Nous apprécions vos commentaires et prenons en compte votre expérience avec notre produit. Votre avis est précieux pour nous permettre d’identifier des prochaines améliorations. Le fait que votre aspirateur s'arrête en plein milieu de la pièce après seulement 10 minutes de fonctionnement peut être dû à plusieurs raisons. Voici quelques étapes que vous pouvez suivre pour tenter de résoudre ce problème : 1. Assurez-vous que la batterie de l'aspirateur est complètement chargée avant de l'utiliser. Une batterie faible peut entraîner un fonctionnement limité. 2. Des capteurs sales ou obstrués peuvent entraîner des problèmes de navigation. Assurez-vous que les capteurs de l'aspirateur sont propres et dégagés de tout débris ou poussière. 3. Les brosses et les filtres de l'aspirateur peuvent devenir obstrués avec des cheveux, de la poussière et des débris, ce qui peut affecter son fonctionnement. Nettoyez-les régulièrement pour garantir une performance optimale. 4. Assurez-vous qu'il n'y a pas d'obstacles ou d'objets qui pourraient entraver la navigation de l'aspirateur. Cela peut causer des arrêts inattendus. Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact Cordialement, Alex, service clients Samsung
2023-09-09
Perth Australia
SEA Care
We understand how this experience affected your confidence in the product. Let's enhance its performance, Panta. Kindly turn to page 44 of the manual under "The Jet Bot has stopped during cleaning" to help with the Vacuum's diagnosis. Also, please hover to page 20 regarding "Using the Jet Bot" for your reference. User manual: https://downloadcenter.samsung.com/content/UM/202308/20230803173234876/DJ68-00846B-03_IB_VR9500-full_AA_EN_230714.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146276083, to help our team pull up your information. Have a great day! ^Chrystel
2023-09-07
Auckland New Zealand
2023-09-02
SEA Care
Hi there, We understand that the vacuum's condition is not up to your standards. Allow us to assist you. You can monitor and control your vacuum from anywhere with the SmartThings App. I have shared the manual for the recommended charging time of the Jet Bot vacuum on page 50. Please read pages 33-37 to learn more about the "SmartThings App" and its functions. User manual: https://downloadcenter.samsung.com/content/UM/202308/20230803173234876/DJ68-00846B-03_IB_VR9500-full_AA_EN_230714.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146249025, to help our team pull up your information. Have a great day! ^Chrystel
2023-08-09
WA
Samsung Care
Greetings, We can imagine the convenience of having a working vacuum to clean our house. We are here to help. I have shared the model's user manual link to address all your concern about the vacuum on pages 44-46. https://downloadcenter.samsung.com/content/UM/202308/20230803173234876/DJ68-00846B-03_IB_VR9500-full_AA_EN_230714.pdf In addition to the link above, you can check the steps to clean the brush. See page 29 on the model's user manual link above. Please feel free to reach us via the following options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146170298, which will help our team pull up your information. ^Rainly
2023-07-30
Nevada
2023-05-18
Samsung Customer Care
Hello there, We would love to discuss your vacuum to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, Please provide us with this reference number (1145807584) to help our team gather your information. Have a great day. -John
2023-05-17
San Diego, CA
Samsung Customer Care
Good day, Let's look at some potential solutions to get your vacuum working. If your vacuum won't pick up dirt, airflow is the problem. Ensure the vacuum's parts are in good shape and together correctly, then clean the filter. Here is a link where you can review possible fixes for your vacuum. POWERbot will not collect any dirt: https://www.samsung.com/us/support/troubleshooting/TSG01003061/#powerbot-will-not-collect-any-dirt Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145804064, to help our team pull up your information when you message us. Have a great day. -John
2023-05-11
2023-05-06
Texas
2023-05-02
Schertz Texas
2023-04-22
Breda
2023-04-19
Winter Haven, Florida
2023-04-17
2023-03-31
Rotsterhaule
2023-03-14
Kansas City, MO
2023-03-10
Placitas, NM
Samsung Care
Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566807) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa
2023-03-10
Samsung Care
Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566845) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa
2023-03-09
Marlboro nj
2023-03-05
Arvada
2023-02-21
San Diego
2023-02-21
Brownsburg, Indiana
2023-02-20
Colorado
2023-02-16
Al
Samsung Care
Hello Shin, We appreciate your review of one of our Samsung vacuums, and we want to inquire more about what transpires with your unit. You may contact us via our Support Channels below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you! -Angelica
2023-02-06
Antwerpen
2023-02-03
North Carolina
2023-02-01
York Pa
2023-01-31
Lexington KY
2023-01-31
Yorktown VA
2023-01-20
Orlando Florida
2023-01-18
Seattle, WA
2023-01-18
Harlem georgia
2023-01-17
Lehigh acres fl
2023-01-17
Savannah
2023-01-17
VA
2023-01-17
Clorida
2023-01-17
Texas
2023-01-17
El Paso, TX
2023-01-17
Jackson, MN
2023-01-17
Palmdale, CA
2023-01-17
Rochester,MI
2023-01-07
NJ
Samsung Care
Hi Jared Ferreira, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG) Have a great day. ^Charles
2023-01-04
Kansas City, MO
2022-12-27
Fort Walton Beach, Florida
2022-12-16
2022-12-16
Boston
2022-12-14
California
2022-11-28
Tampa, FL
Customer Care
Hi Marko, Thanks for appreciating our product, the Samsung Vacuum, despite its flow. Let me share the product manual where you can find some troubleshooting steps for the feature you mention. Troubleshooting Page 21 https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require any further information, feel free to contact us via the following links. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1145208407) to help our team gather your information. Thank you for choosing Samsung. Have a great day. ^^Ross
2022-11-22
New Zealand
2022-11-12
Raleigh, NC
2022-11-10
Nashville
Samsung Care
Thank you for your purchase, Matt55119! Sharing your review with the vacuum keeps us on track. The below link is the user manual for your model. Turn page 11 (Jet Bot - bullet #3), page 13 (In Use - Caution bullet #3 and 10), page 16 (Installation - bullet #1, Using - bullet #3 and 4), and page 17 (Caution - bullet #4 and 7) for reference: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf For reference, I shared this link about: Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ Clean with your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086882/ Properly clean and maintain your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086883/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145148233), which will help our team pull up your information. Have a great day. Melardo
2022-11-08
San Francisco, CA
2022-11-02
2022-10-31
Chicago, IL
2022-10-29
2022-10-27
2022-10-27
Hercules, CA
2022-10-27
Omaha
2022-10-27
Midway, Texas
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