Jet Bot AI+ VR50T95735W/WA 5W tehokas puhdistus

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Huippuominaisuudet

JetBot AI+ uses AI Object Recognition to sense a sofa, cable, table, dog bowl, socks and TV on the floor in front of it to clean closely and effectively around them.

Jet AI esineiden tunnistus

JetBot AI+ docks with its Clean Station, which uses suction to automatically remove dust easily and more hygienically.

Clean Station

JetBot AI+’s Advanced 5-layered filtration system is composed of a Metal Mesh Grille Filter, Jet Cyclone, Washable Sponge Filter, Washable Micro Filter and Fine Dust Filter to release clean air.

Edistynyt 5-kerroksinen suodatusjärjestelmä

The black background turns into white as JetBot AI+ moves from left to right.

Tehokasta imurointia

Ominaisuudet

Nauti älykkäämmästä imuroinnista


Imuroi älykkäästi esineet tunnistaen

Jet AI esineiden tunnistus

Imuroi turvallisesti ja tehokkaasti. Jet AI esineiden tunnistustekniikka tunnistaa ja luokittelee erityyppisiä esineitä ja huonekaluja* kartoittaen niiden sijainnin. Jet Bot puhdistaa sitten tarkasti yleisten esineiden ympärillä, pitää turvallisen etäisyyden herkkiin esineisiin tai välttää kaikkea vaarallista**.

* Esimerkkikohteita: ilmastointilaite (jalustatyyppi), jääkaappi, TV, pesukone/kuivausrumpu, ilmanpuhdistin, AirDresser, sohva, sänky, kirjahylly, pöytä, mittatilaustyönä tehdyt (jääkaappi, astianpesukone) laitteet, jätökset, sähköjohto, pyyhe/sukka, kuppi, lasikuppi, pullot, kulho, maljakko. ** Kohteen muoto tai ympäristöolosuhteet voivat vaikuttaa kohteen tunnistamiseen.

Navigoi tarkasti ja puhdistaa tehokkaasti

LiDAR-sensori

Puhdista kotisi tehokkaammin ja perusteellisesti, koska se laskee sen sijainnin tarkasti ja optimoi kulkureittinsä. LiDAR-sensori jäljittää tarkasti Jet Botin sijainnin skannaamalla huoneen* ja keräämällä etäisyystietoja. Joten se liikkuu tehokkaasti ja kattaa kotisi paremmin**.

Navigoi tarkasti ja puhdistaa tehokkaasti Navigoi tarkasti ja puhdistaa tehokkaasti
Navigoi tarkasti ja puhdistaa tehokkaasti Navigoi tarkasti ja puhdistaa tehokkaasti

* Tarkistaa 360 astetta 6 metrin etäisyydellä ja 10 kierroksella sekunnissa.** Perustuu sisäiseen testaukseen alueella huonekaluineen järjestettynä samalla tavalla kuin todellinen kotiympäristö verrattuna perinteiseen Samsung VR7000M:ään.

Välttää jumittumisen pieniin esteisiin

3D-sensori

Varmista, että kotisi imuroidaan ilman, että sinun on tarkistettava esteet jokaisessa huoneessa. Jet Botin 3D-sensori skannaa tarkasti laajan alueen* 3D-syvyyskameralla. Se näyttää huonerakenteen ja mahdolliset esteet, mukaan lukien kapeat tai pienet esineet, kuten kaapelit, vaikka ne olisivat vain 1 cm korkeita**.

* Jopa 1 m, vaakasuuntainen näkökenttä: 60°, pystysuuntainen näkökenttä: 40°.** Jopa niin pieni kuin noin 1 cm leveä, 1 cm korkea ja 1 cm syvä.

Yksinkertaisesti hygieenisempi pölynpoisto

Clean Station

Nauti kätevästä ja hygieenisestä tavasta tyhjentää roskasäiliö 1-3 kuukauden välein*. Puhdistuksen jälkeen robotti-imuri palaa automaattisesti puhdistusasemalle, joka poistaa pölyn ** Air Pulse -tekniikalla. Ja monikerroksinen suodatusjärjestelmä vangitsee 99,999 % hienopölystä *** ja allergeeneista.

Yksinkertaisesti hygieenisempi pölynpoisto Yksinkertaisesti hygieenisempi pölynpoisto
Yksinkertaisesti hygieenisempi pölynpoisto Yksinkertaisesti hygieenisempi pölynpoisto

* Voi vaihdella kulloisessakin kotiympäristössä olevan pölyn mukaan.** Tulokset voivat vaihdella yksilöllisen käytön mukaan. Säleikön sisään jumittunutta pölyä ja hiuksia ei voida poistaa yhdellä jaksolla. *** Perustuu sisäiseen testaukseen Max-tilaa käyttäen, standardin IEC62885-2 Lk. 5.11 mukaisesti. Tulokset voivat vaihdella kodin todellisten olosuhteiden mukaan.

Lisäsuodatus vapauttaa puhdasta ilmaa

Edistynyt 5-kerroksinen suodatusjärjestelmä

Vapauta puhdasta ilmaa edistyneellä 5-kerroksen suodatusjärjestelmällä. Kun ilma tulee sisään, verkkosäleikön suodatin kerää suurijakoista pölyä. Sitten Jet Cyclone, sienisuodatin ja mikrosuodatin sieppaavat pölyä, lopuksi hienopölynsuodatin puhdistaa pienimmät hiukkaset. Se sieppaa 99,99 %* mikropölystä, mukaan lukien 0,5~4.2 μm hiukkaset ja allergeenit.

Lisäsuodatus vapauttaa puhdasta ilmaa Lisäsuodatus vapauttaa puhdasta ilmaa
Lisäsuodatus vapauttaa puhdasta ilmaa Lisäsuodatus vapauttaa puhdasta ilmaa

* Perustuen sisäiseen testaukseen Max-tilaa käyttäen, standardin IEC62885-2 Lk. 5.11 mukaisesti. Tulokset voivat vaihdella kodin todellisten olosuhteiden mukaan.

Helposti tyhjennettävä ja täysin pestävä roskasäiliö

Täysin pestävä roskasäiliö

Pidä pölysäiliö hygieenisesti puhtaana ja tyhjennä robotti-imurisi helposti. Koko 0,2 litran roskasäiliö, mukaan lukien monisyklonijärjestelmä, on täysin pestävä, joten se voidaan pitää puhtaana ja hygieenisenä.

Vaivaton tehokas puhdistus

Tehokasta imurointia

Puhdista kotisi paljon tehokkaammin johdonmukaisesti voimakkaan imun kiitos digitaalisen invertterimoottorin ja Jet Cyclone monisykloni-rakenteen. Suurtehoharja puhdistaa myös kaikenlaiset lattiat, mukaan lukien kokolattiamaton ja kovapuun, ilman takkuamista.

Puhdistaa pitkäkestoisella imuvoimalla

Jet Cyclone

Jet Botin ja monisyklonirakenteen ansiosta voit nauttia puhtaammasta ilmasta ja tasaisesta imutehosta. Jet Cyclone sieppaa suurijakoisen pölyn ensimmäisessä kammiossa olevaan verkkosäleikköön. Toisessa kammiossa on 8 erillistä syklonia, jotka vangitsevat hienojakoisen pölyn auttaen ylläpitämään imutehoa.

Automaattinen imutehon hallinta

Älykäs virranhallinta

Puhdista kovat lattiat ja matot huolellisesti. Jet Botin älykäs virranhallinta* tunnistaa pinnan tyypin ja pölyn määrän. Sitten se säätää imutehon automaattisesti perusteellista puhdistamista varten. Joten se lisää imutehoa syväpuhdistaen kokolattiamatot tehonsäätötekniikalla.

* Älykäs virranhallinta on käytettävissä vain älytilassa.

Tehokas puhdistus kaikentyyppisillä lattioilla

Suurtehoharja

Puhdista matot ja kovat lattiat tehokkaammin ja vähemmällä takkuamisella. Robotti-imurin suurtehoharjassa on pehmeistä kudotuista tekstiileistä valmistettuja hienoja kuituja, mukaan lukien antistaattista hopeaa. Suurtehopoistimet myös hiovat pieniksi karvat, jotta ne eivät pääse takkuuntumaan harjan ympärille.

Valitse valikoivasti imuroitavat huoneet

Select & Go

Maksimoi tehokkuus ja säästä aikaa valitsemalla tietyt puhdistettavat alueet Valitse ja mene -toiminnolla. Jet Bot tunnistaa huoneet ja voi imuroida ne valikoivasti huone kerrallaan varmistaen, että kotisi puhdistetaan nopeasti ja tehokkaasti.

Rajoitettujen alueiden määrittäminen pääsyn estämiseksi

Ei-mennä -alue

Vältä arvokkaita huonekaluja, tiettyjä huoneita tai muita valitsemiasi alueita. SmartThings-apin* avulla voit luoda ”Ei-mennä -alueita" tai virtuaaliseiniä valitsemalla sijainnit kotisi kartalta. Ne estävät robottipölynimuria menemästä alueille fyysisiä esteitä asentamatta.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

Helppo kauko-ohjaus älypuhelimella

Päivitetty Wi-Fi-ohjaus

Ohjaa ja valvo Jet Botia milloin ja missä tahansa Wi-Fi-ohjauksella. SmartThings-apilla* voit ajastaa sen etänä imuroimaan valitut huoneet tai asettaa ei-mennä-alueita. Jet Liven avulla voit myös seurata reaaliaikaisesti, missä se imuroi, ja etätarkistaa kotisi.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

Etätarkista kotisi ja lemmikkisi

Jet Live

Tarkista lemmikkisi ja kotisi missä tahansa oletkin. Jet Botin etukamera voi suoratoistaa reaaliaikaista videokuvaa SmartThings-apin avulla*. Ja partiointitilassa voit seurata kotisi tilaa. Se tukee E2EE**-salausta, joten video on turvallisesti salattu ja vain valtuutettu käyttäjä voi katsella sitä.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili vaaditaan.** päästä päähän -salaus.

Imuroinnin edistymisen reaaliaikainen seuranta

Live siivousraportti

Tarkista Jet Botin edistyminen ja tila reaaliajassa SmartThings-apilla*. Live siivousraportin avulla voit nopeasti tarkastella sen liikkumista kotisi kartalla mistä tahansa. Voit nähdä, missä se on imuroinut, keskeyttää sen tai käskeä sitä pysähtymään. Voit myös tarkastella imurointihistoriaa.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

Mitä laatikossa on


Tekniset tiedot

  • Pölykapasiteetti

    0.2 L

  • Maksimi virrankulutus

    170 W

  • Laitteen paino

    4.4 kg

  • Laitteen mitat (LxKxS)

    305x136.5x320 mm

  • Nettopaino

    9.5 kg

  • Nettomitat (L x K x S)

    305x544x450 mm

  • Main Color

    Misty White

  • Yksityiskohtien väri

    Misty White

  • Digital Inverter Motor

    Yes

  • CPU Type

    Quad-Core R18

  • AI Processor

    Intel® Movidius™ Myriad™ X

  • 3D Sensor

    Yes

  • LiDAR Sensor

    Yes

  • Anti-Cliff

    Yes

  • Maksimi virrankulutus

    170 W

  • Max Running Time

    90 min

  • Imuteho

    30 W

  • Äänitaso

    74 dBA

  • Display Type

    LED

  • Akun tyyppi

    Li-ion

  • Voltage

    21.6 V

  • Latautumisaika

    210 min

  • Charging Station

    Clean Station

  • Moottorisuodatin

    Yes

  • Fine Dust Filter

    Yes

  • Main Brush 1

    High-efficiency Brush

  • Paneelityyppi

    Multi Cyclone

  • Pölykapasiteetti

    0.2 L

  • Magnetic Tape

    1 ea

  • Extra Filter

    Pre-Motor Filter 1EA

  • Consumption Power

    1300 W

  • Dust Bag

    2 ea

  • Voltage, Hz

    220-240V~, 50-60Hz

  • Dust Bag Capacity

    2.5 L

  • Mitat (L x K x S, mm)

    272x544x416 mm

  • Paino

    5.1 kg

  • Filtration Rate

    99.999 %

  • SmartThings App Support

    Yes

  • Bixby, Alexa, Google Assistant Support

    Yes

  • Object Recognition

    Yes

  • Home Monitoring

    Yes

  • Patrol Mode

    Yes

  • Live Cleaning Report

    Yes

  • Select & Go

    Yes

  • No go Zone

    Yes

  • Voice Guide

    Yes

  • Aikataulutus

    Yes

  • Wi-Fi-ohjaus

    Yes

  • Älykäs tehonsäätö

    Yes

  • Washable Dust Bin

    Yes

  • Automaattinen liitäntä

    Yes

  • Laitteen mitat (LxKxS)

    305x136.5x320 mm

  • Nettomitat (L x K x S)

    305x544x450 mm

  • Laitteen paino

    4.4 kg

  • Nettopaino

    9.5 kg

Arvostelut

Jet Bot AI+ VR50T95735W/WA 5W tehokas puhdistus

4.2

84 % asiakkaista suosittelee.

Kirjoita arvostelu
5.0 62%
4.0 19%
3.0 7%
2.0 3%
1.0 9%
Ominaisuudet 4.6
Suorituskyky 4.2
Muotoilu 4.1
Arvo 4.2

Suodattimet

Relevanttiuden perusteella lajiteltuna parhaat arvostelut näytetään ensimmäisenä. Näissä huomioidaan mm. se, kuinka monta tykkäystä arvostelu on saanut, kuinka uusi arvostelu on ja onko siinä kuvia tai muuta, jota lukijat arvostavat arvosteluita lukiessaan.

Lajittele

Suodattimet

244 Arvostelut

Moha
5 (9,999)

2023-12-27

5 (9,999)
Parempaa ei voi löytyä ❤️ ollut käytössä yli 2v ja tähän asti emme koskaan itse imuroitu yhtään kertaan. Robotti itse hoittaa asunnon.

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
Paul
1 (9,999)

2026-04-18

Newark New Jersey

1 (9,999)
I would like for you to spell and grammar check this paragraph. Sure—go ahead and paste the paragraph, and I’ll check the spelling and grammar for you. 1 day i decide to run the vacuum on my carpet and it just start going in circles and and Saying that the lidar sensor is not working. Bare in mind this vacuum has been gentle used. No pets, no kids no hair etc. the very first dust bag isn't even half way full just to show that I barely use the thing. I've reached out to samsung and paid to have the lidar issue resolved because they said it had just came out of warranty just for them to send the vacuum back saying they don't have the part. So now I'm stuck with a an expensive piece of junk for a vacuum. Totally disappointed with samsung. My entire house have their products but after this I'm transitioning to a different brand. Here’s a clean, corrected version of your paragraph with improved grammar and flow while keeping your original tone: One day, I decided to run the vacuum on my carpet, and it just started going in circles and saying that the LiDAR sensor was not working. Bear in mind, this vacuum has been gently used—no pets, no kids, no hair, etc. The very first dust bag isn’t even halfway full, which shows that I barely use the thing. I reached out to Samsung and paid to have the LiDAR issue resolved because they said it had just come out of warranty, only for them to send the vacuum back saying they don’t have the part. So now I’m stuck with an expensive piece of junk for a vacuum. I’m totally disappointed with Samsung. My entire house has their products, but after this, I’m transitioning to a different brand. If you want, I can also make it sound more formal (for a complaint or review) or more blunt/impactful. Ads do not influence the answers you get from ChatGPT. Your chats stay private. Learn about ads and personalization Yes, make it more formal. Here’s a more formal, polished version suitable for a complaint or review: One day, I attempted to run the vacuum on my carpet, but it began moving in circles and displayed an error indicating that the LiDAR sensor was not functioning. It is important to note that this vacuum has been used very lightly, with no exposure to pets, children, or excessive debris such as hair. In fact, the original dust bag is not even halfway full, which reflects minimal usage. I contacted Samsung and paid for service to resolve the LiDAR issue, as I was informed that the unit had just fallen outside of its warranty period. However, the vacuum was returned to me unrepaired, with the explanation that the necessary replacement part was unavailable. As a result, I am left with an expensive appliance that is unusable. This experience has been extremely disappointing. While my household has relied heavily on Samsung products, this situation has led me to reconsider and transition to a different brand moving forward.
Samsungin vastaus:
2026-04-27

Samsung

Hi Paul, relying on tech throughout your home comes with certain expectations, so it’s understandable to feel disappointed when something doesn’t hold up as expected. Keeping the vacuum lightly used, as shown by the original dust bag, reflects the care you’ve put into using it the right way and maintaining it over time. We’d like to review this further, verify your details, and advise on the next steps. Please reference 1152421698 when reaching out through the options below to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

Chuchita
5 (9,999)

2026-01-09

5 (9,999)
Muchas gracias, estoy muy contenta con ella.........

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

3 (9,999)

Arvo

3 (9,999)
GregCPS
1 (9,999)

2025-11-25

1 (9,999)
The robot only lasted about 1.5 years before the battery died. Replacement batteries are not available. I purchased 3 of these and all three eventually became e-waste. Do not purchase any Samsung products I sure won't.
Samsungin vastaus:
2025-11-26

SEA Care

Hi GregCPS, Thank you for bringing this to our attention. Let us help. To check the availability and compatibility of the vacuum's battery, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151423144) when you message us so our team can retrieve your information. Thank you. -Kimberly

JayZack
1 (9,999)

2025-10-13

Raleigh, nc

1 (9,999)
[This review was collected as part of a promotion.] I was really excited to integrate another Samsung device in my house since I already have the fridge, dishwasher, washer, dryer, TV, phones, etc. But this device has given us nothing but headache. Whether you use no go zones or not, it often gets confused and focuses one area so much that it kills the battery. One day we were not home it did this and drained the battery so much that it will no longer charge. We should have to babysit a smart vacuum. The replacemnt battery cost more than the unit is worth and I guess we will have to finally add some other brand appliance to out smart home.
Samsungin vastaus:
2025-10-13

SEA Care

JayZack, sharing your experience using the Jetbot matters. Allow us to help. Here is a guide to help you if your JetBot is not charging. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/ Please refer to your user manual for more details if the JetBot is not cleaning the assigned area. Turn to page 45, "The map which the Jet Bot has created is different from the saved map and the map is also drawn askew." User Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151013064) to help our team pull up your information. Have a great day. ^Camille

philippebo
5 (9,999)

2025-09-25

5 (9,999)
Bonjour tout est parfait pour moi. Mais serait il possible d'inclure une voix type robot moins humaine
Samsungin vastaus:
2025-09-26

Service clients Samsung

Bonjour philippebo, Merci beaucoup! Nous sommes ravis que vous appréciiez notre Aspirateur Robot Jet Bot AI+! Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté: https://www.samsung.com/fr/apps/samsung-members/ Vos commentaires sont précieux et nous espérons pouvoir vous proposer des innovations plus en phase avec vos besoins à l'avenir. Découvrez les nouveautés de l'année sur notre site Samsung: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

Zavira
4 (9,999)

2025-07-06

Hildesheim

4 (9,999)
Toller Saugroboter, der genau das macht was er soll. Leider nach zwei Jahren der Akku kaputt. Im Internet findet man viele Einträge dazu. Schade, dass Samsung hier nicht aktiv wurde, wenn das Problem bekannt ist. Kulanz = 0

Tuotteen laatu

4 (9,999)
Samsungin vastaus:
2025-07-09

Samsung Service Team

Hallo, hier findest du alle Möglichkeiten, um eine Reparatur zu beantragen: https://spr.ly/_Samsung_Reparatur

Butzefina_MS
5 (9,999)

2025-05-22

5 (9,999)
Ich bin schon vor Längerem auf den Samsung Jet Bot umgestiegen, nachdem ich ihn kostenlos von Samsung zum Testen zur Verfügung gestellt bekommen habe und bin mit diesem Modell um Längen zufriedener als mit meinem alten Saugroboter – und das nicht nur in Punkto Saugleistung. Die Einrichtung lief wirklich ganz einfach und in nur wenigen Minuten ab. Nach nur einem Durchlauf hat der kleine Helfer schon den Grundriss der zu reinigenden Räume drauf und ist dann direkt einsatzbereit. Gesteuert wird er über die Smart Things App. In dieser kann man einzelne oder alle Räume zum Reinigen auswählen, Zeitpläne erstellen sich die Reinigungsberichte ansehen und natürlich sämtliche Einstellungen vornehmen. So kann man z.B. die Sauggraft, den Modus (z.B. erst die Fläche und dann die Wandbereiche) oder die Eintrittshöhe unter Möbeln einstellen. Man kann auch bei intensivem Reinigungsbedarf auswählen, dass das Saugen so oft wiederholt werden soll, bis der Akku leer ist. Man kann in der Karte auch bequem Sperrzonen einrichten, wenn man bestimmte Stellen nicht reinigen möchte. Außerdem kann man in der Karte auch von unterwegs live mitverfolgen, wo der Saugroboter gerade herumfährt. Einzig das Auswählen von z.B. nur einem Raum finde ich in der App etwas umständlich, da immer automatisch alle Räume ausgewählt sind – und wenn man mehrere Räume/Zonen hat, dann muss man jeden einzelnen abwählen, den man nicht saugen möchte. Da wäre es hilfreich, wenn es einen Button mit „keinen auswählen“ gibt, so dass man anschließend nur den einen gewünschten auswählen kann. Dank seinem LIDAR Sensore und der verbauten Kamera (die übrigens auch eine Heimüberwachung ermöglicht) muss man auch nicht vor jedem Sauggang penibel alle möglicherweise störenden Gegenstände aus dem Weg räumen. Die erkennt der Jett Bot nämlich ganz einfach selbst und umfährt sie dann entsprechend. Hindernisse zeigt er anschließend auch im Reinigungsbericht mit an. Der Jet Bot ist gemeinsam mit einer Clean Station eingezogen, die nach jedem Saugdurchgang automatisch den Saugroboter entleert – mega praktisch! Ebenfalls toll ist, dass man den Staubbehälter ganz einfach unter Wasser reinigen kann.

Tuotteen laatu

5 (9,999)
Samsungin vastaus:
2025-05-26

Samsung Service Team

Hallo, wir bedanken uns, dass du dich für unser Produkt entschieden hast und uns dein tolles Feedback schickst. Es freut uns immer wieder zu lesen, wenn unsere Kunden so zufrieden sind.

Juma
2 (9,999)

2025-03-10

Houston, Texas

2 (9,999)
[This review was collected as part of a promotion.] In all honesty the previous model I owned (Powerbot) Was 1000 times better. This one gets stuck everywhere it does not clean very well .
Samsungin vastaus:
2025-03-13

SEA Care

Juma, we all know the vacuum plays a major role in providing convenience in every household. Let's get the help you need. Please see the link to your user manual for what you must do if the Jet Bot Al gets stuck and does not clean well. Turn to page 44, "The Jet Bot has stopped during cleaning and page 45, "Jet Bot does not clean some places." Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf I have also shared this link for more details. Jet Bot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS10002355/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148587754) to help our team pull up your information. Have a great day. ^Camille

Am0004
1 (9,999)

2025-03-10

1 (9,999)
[This review was collected as part of a promotion.] I bought this about a year ago and it was the worst large amount of money I have ever spent. The vacuum always gets lost, can never find it's way "home" and runs into almost all of my future leaving marks on the surface. If I would have known this product was not as "smart" as it's claimed to be I would have never purchased it. It worked fine for the first few months but later down the road it just became worse and worse. I have tried resetting, recalibrating, and remapping my home with the vacuum but it has never went back to how it should work. Maybe I just received a faulty unit but this was a complete waste of money. Plus my cat will not ride the machine, instead he is scared to death of it.
Samsungin vastaus:
2025-03-10

SEA Care

Hi there, We appreciate you sharing your experience with the appliance. Please see page 44 for some troubleshooting steps to help the unit return to the docking station (The Jet Bot cannot find the Clean Station). Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148570215) to help our team gather your information. Have a great day. ^Charles

Dimitar
5 (9,999)

2025-03-05

Mechanicsburg

5 (9,999)
[This review was collected as part of a promotion.] Very nice home cleaning helper!battery is ok to clean my house,very nice and powerful
Tmoney
3 (9,999)

2025-03-02

Panama City, Fl

3 (9,999)
[This review was collected as part of a promotion.] I've had this product for over a year now, and it does a decent job on hardwood. I have 2 dogs that shed alot and sometimes it thinks the fur ball is an object to avoid.
Samsungin vastaus:
2025-03-04

SEA Care

Hi there, We understand the importance of the sensors need to work properly. Please see page 43 of the manual for some troubleshooting steps to help improve the performance of the sensors. Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148527426) to help our team gather your information. Have a great day. ^Charles

Prepared
5 (9,999)

2025-03-02

5 (9,999)
[This review was collected as part of a promotion.] I'm very happy to use this. Safe moving and enough battery time to use.
Toti
3 (9,999)

2024-12-23

Oregon

3 (9,999)
[This review was collected as part of a promotion.] I have some issues with one of the sensors. Error msg.
Samsungin vastaus:
2024-12-24

Samsung Care

Hi Toti, It must be frustrating to deal with the error message from your Jetbot Vacuum. We are here to assist. I have shared a Samsung link below to help with your experience. POWERbot information and error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001935/#powerbot-displays-a-code Should you need more assistance with your vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147996941 to help our team pull up your information. Leo

Angi70s
5 (9,999)

2024-11-24

Aachen

5 (9,999)
Tolle Leistung und leise. Macht genau die Räume wie vorgegeben und gründlich.

Tuotteen laatu

5 (9,999)
Samsungin vastaus:
2024-11-25

Samsung Service Team

Hallo, wir danken dir, dass du dich für das Modell entschieden hast. Deine Begeisterung freut uns.

CChung
5 (9,999)

2024-11-11

Duluth GA

5 (9,999)
[This review was collected as part of a promotion.] I bought this few months ago and clean the floor very well.
Juniorcito
4 (9,999)

2024-10-18

Bogotá

4 (9,999)
Muy buen producto Pero necesito comprar el recipiente para el polvo y el cepillo de limpieza que se me perdió Gracias
Kwka
1 (9,999)

2024-09-05

Fairfax, Virginia

1 (9,999)
[This review was collected as part of a promotion.] When I purchased this device, the camera function was available and working. However, Samsung later disabled this function due to privacy concerns. I bought this product specifically for this feature that Samsung has now removed. I believe Samsung should allow customers to decide whether or not to use such functions, similar to how we have the right to purchase self-defense items like guns. I feel that I paid for a feature that has since been taken away without any compensation or my consent.
Samsungin vastaus:
2024-09-05

SEA Care

Hi there, We understand how you feel about not being able to maximize the camera features of your robot vacuum. We want to speak with you directly to confirm the severity of why this function was disabled. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147504442, to help our team pull up your information when you message us. Have a great day. -John

kath1234
5 (9,999)

2024-07-17

5 (9,999)
Excellent! Aspire très efficacement, aussi le long des murs et dans les angles. Il a mémorisé la maison et travaille parfaitement, allant se recharger si nécessaire et il vide son sac tout seul. Depuis que je l'ai, la maison est toujours impeccable, il n'y a plus que la serpillière à passer!
Samsungin vastaus:
2024-07-18

Service clients Samsung

Bonjour kath1234, Merci pour le partage de votre avis ! Nous sommes ravis que notre produit réponde à vos attentes ! N'hésitez pas à faire un tour sur notre site Samsung pour voir les nouveautés de l'année : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

Gracie
4 (9,999)

2024-06-09

Alabama

4 (9,999)
[This review was collected as part of a promotion.] I got this a month ago and it has work flawlessly.
dfg5027
5 (9,999)

2024-06-09

Tampa, FL

5 (9,999)
[This review was collected as part of a promotion.] I bought the Jet Bot AI+ about a month ago and wanted to give it some time before providing a review. Thus far I am extremely pleased with the product. Key features that I really like is that it has a normal vacuum roll brush instead of the turnstile bristles that a rumba has. It also has different power settings for hard floor and carpet which I have both of. The obstacle avoidance has been great as well even though it identifies somethings as other items. At the end of the day as long as it avoids them is what matters. I also enjoy the fact that I can use the Jet Bot Ai+ to see if my kids have made any spills or I can just ride along and remotely view what the jet bot is cleaning. Although the system does tell you when to clean out the internal filter and when to wipe it down. Since I run mine on a daily schedule, I recommend you clean out the components on a weekly basis for best results.
Thibaud 68700
5 (9,999)

2024-06-09

5 (9,999)
Il est vraiment top participes même à la sécurité de la maison quand nous sommes pas là vraiment ➕️ qu'un simple aspirateur
Samsungin vastaus:
2024-06-10

Service clients Samsung

Bonjour Thibaud 68700, Nous sommes touchés par vos mots positifs, merci pour votre confiance en notre produit ! Visitez notre Samsung Shop pour découvrir les dernières nouveautés de cette année : https://www.samsung.com/fr/offer/ Cordialement Alex, Service clients Samsung

Legatus
4 (9,999)

2024-05-22

Mesquite, NV

4 (9,999)
[This review was collected as part of a promotion.] I have been using this Jet bot for about 3 months now it does a good job at cleaning the floor of small items. The Bot with every clean cycle it tells me my desk and bed are obstacles even after I set the areas around both as excluded zones. Very frustrating. The Bot voice system is nice with clear and loud alerts wish I could change the voice tho lol.
chatita
4 (9,999)

2024-05-06

4 (9,999)
Mon aspirateur a fêté son premier année chez moi et a été d'un grand aide, j'adore le fait de pouvoir le mettre en route ou arrêter a partir de mon téléphone
Samsungin vastaus:
2024-05-07

Service clients Samsung

Bonjour chatita, Nous sommes touchés par vos mots positifs, merci pour votre confiance en notre produit ! N'hésitez pas à faire un tour sur notre Samsung Shop pour voir les nouveautés de l'année : https://www.samsung.com/fr/offer/ Cordialement Charlie, Service clients Samsung

Forest
5 (9,999)

2024-05-06

Florida

5 (9,999)
I have had the Jet Bot for three weeks now and I am very happy with the way it functions around my “complicated” house setting. I have seven in door cats and we needed a system where the cat hair could be controlled. The Jet Bot has really helped with this situation, I have set up a schedule on the app and it does it thing when we are not home. I love the camera as I can watch it’s progress from work. It never bumps into furniture and stops for objects that do not need to be vacuumed. I would highly recommend this product to anyone wanting a high quality robo vac. Thanks, Brett
Jaga
5 (9,999)

2024-05-05

Hoboken NJ

5 (9,999)
This is one mean clean machine . It avoids effectively obstacles and cleans like my mother
Bch7852
5 (9,999)

2024-05-03

Ludwigsfelde

5 (9,999)
Eine super Hilfe im Leben mit Haustieren . Macht seine Aufgabe bestens ,Aufladung reicht locker für über 60 Min. Aurbeit aus . Würde mir das Gerät immer wieder kaufen. Man geht Einkaufen oder mit dem Hund spatzieren ,kommt zurück und es ist alles gesaugt.

Tuotteen laatu

5 (9,999)
Samsungin vastaus:
2024-05-06

Samsung Service Team

Hallo, wir freuen uns über deine Begeisterung. Danke für das Teilen deiner Eindrücke.

Junk
1 (9,999)

2024-03-27

1 (9,999)
Year old robo vac. Consistently throws error messages. Samsung on line support no help. Buy a Shark it's 1/3 the price, great on line support. Can't go wrong. I have 3 sharks and the junk Samsung.
Samsungin vastaus:
2024-03-27

SEA Care

Greetings, We understand the importance of having a working vacuum in your household. Let's get this taken care of. When you see information or error codes displayed on your vacuum, it indicates that attention is required. Click the links and hyperlinks for tips. POWERbot information and error codes (please select what kind of error it's showing, may it be a code, exclamation point, flashing light, or connectivity icons): https://www.samsung.com/us/support/troubleshooting/TSG01001935/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146988879, to help our team pull up your information when you message us. Have a great day. -John

Samsung Fan
3 (9,999)

2024-03-17

Texas

3 (9,999)
This vacuum is fantastic for regular upkeep cleaning. It is nice that we can look in on our animals. The cats do not seem to mind it or move out of its way. hee hee. It does not do well with pet hair. We have two cats, and one sheds a lot. I do have the settings to smart suction. I do like that it knows to clean one side of the house before it charges then finishes with the other side. I agree that it is rather large, so I would think the battery would last long enough to clean a 1700 sq foot home and not just half of it. It would be nice if it had little sweeping arms that can extend when detecting a chair, couch, bed, or anything it cannot get under but needs cleaning. A mop option would also be nice. For the price it should do more.
Samsungin vastaus:
2024-03-19

SEA Care

Hi there, We aim to ensure your vacuum is functioning at its best. Let us help you out. Please refer to pages 22-24 in the cleaning functions section of the user manual to review the functions and modes of your vacuum, pages 27-32 for maintaining the vacuum, and page 50 for battery usage: https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146963602, to help our team pull up your information when you message us. Have a great day. -John

Darnell
2 (9,999)

2024-03-14

New Orleans, Louisiana

2 (9,999)
I had Samsung R7070 WiFi Robot Vacuum Self-cleaning Brush for Pet Hair and it worked beautifully for everyday dirt and pet hair . After serval years I upgraded to this vacuum and works great for everyday dust and dirt but absolutely sucks for dog hair. I don’t know if it’s picking up the hair as an obstacle or just can’t suck it up. But either way it definitely does not work as well as a older cheaper version that Samsung produced.
Samsungin vastaus:
2024-03-15

SEA Care

We aim to ensure your vacuum is functioning at its best, Darnell. Let us help you out. Please refer to page 21 in the cleaning functions section of the user manual to review the functions and modes of your vacuum and pages 25-29 for maintaining the vacuum for reference: https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146951980, to help our team pull up your information when you message us. Have a great day. -John

LSUTuba
5 (9,999)

2024-02-04

Atlanta

5 (9,999)
[This review was collected as part of a promotion.] Awesome vacuum. Haven't had to touch our regular vacuum since we got it. We have a chocolate lab and it clears up all the hair without issue.
Remy43
4 (9,999)

2024-01-26

Le puy en velay

4 (9,999)
tres bon aspirateur par contre la référence pour les sac n'est pas la bonne. Il faut des sac Samsung VCA-RDB95

Ominaisuudet

4 (9,999)

Suorituskyky

4 (9,999)

Muotoilu

4 (9,999)

Arvo

5 (9,999)
Samsungin vastaus:
2024-01-29

Service clients Samsung

Bonjour Remy43, Ravis que le produit vous apporte satisfaction. Pour toute suggestion sur la manière dont nous pourrions nous améliorer, n'hésitez pas à partager vos idées sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ A bientôt, Camille, service clients Samsung

mike
1 (9,999)

2024-01-23

NY

1 (9,999)
Purchased in October, failed in November, returned in December. received it back with an impressive number of parts replaced. Still missing areas to clean, with a new symptom, now on occasion it returns to recharge to continue cleaning and forgets it already began the cleaning and starts cleaning all over again. I would not purchase again, Power Bot was by far superior, bought a Shark.
Samsungin vastaus:
2024-01-23

SEA Care

Hi Mike, Thank you for choosing Samsung for your vacuum needs. We're saddened that you no longer wanted the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day, -Ernest-

Anonymous
5 (9,999)

2024-01-08

5 (9,999)
Muy contentos con el nuevo robot. Es muy fácil de configurar y la calidad de limpieza es excepcional. Se maneja por la casa sin problemas y es capaz de llegar hasta el último rincón. Además, la función de limpieza automática es súper cómoda.

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
Dale
1 (9,999)

2024-01-06

Las Vegas, NV

1 (9,999)
It worked great for a couple of months, now my vacuum won't work and constantly says something is caught in the right wheel. There is nothing caught in the wheel. I talked to Samsung support and they said it's warranty expired in March 2023 even though I bought it and registered it in June 2023. So they won't honor the warranty or stand behind their product.
Samsungin vastaus:
2024-01-09

Samsung Care

Hi Dale, We know how convenient to have a vacuum cleaner in our home. We'd love to help you. On page 42 of the model's user manual link, you can check the steps if the vacuum cleaner says to check the right wheel to see if there's something stuck in it. https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf To better assist you with the warranty of your Jet Bot vacuum, it would also be fantastic if we could speak with you directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146716848, which will help our team pull up your information. ^Rainly

Nakatan
5 (9,999)

2024-01-04

5 (9,999)
Ich habe mich vor einer Weile dazu entschlossen mir einen Saugroboter zuzulegen und habe mich für den Jet Bot AI+ entschieden. Die Einrichtung ist ziemlich einfach. Sobald er etwas Strom hat, lässt er sich über SmartThings finden und richtet sich fast von alleine ein. Nach der Einrichtung öffnet sich die Funktionsseite über SmartThings. Der Jet Bot AI+ scannt auf Wunsch beim ersten Saugen die Räumlichkeiten ab, um seine Reinigungsroute zu optimieren. Besonders hat mir hier gefallen, dass der Saugroboter eine sehr gute Gegenstandserkennung hat und dass er die gefahrene Route in der App als eine Art Reinigungsprotokoll anzeigt. Erkannte Gegenstände werden gekonnt und dicht umfahren. Der Saugroboter kann seine Saugleistung an unterschiedliche Untergründe und unterschiedlich starke Verschmutzungen anpassen. Das funktionierte bisher sehr gut und reibungslos. Anders als andere Saugroboter hat der Jet Bot AI+ zwar keine kleinen Bürsten an den Seiten zum aufsammeln von Schmutz an bspw. Wänden und Leisten, aber habe ich die Erfahrung gemacht, dass er diese auch nicht braucht. Er fährt gezielt Leisten usw. an und kommt mit seiner Front sehr gut an dort liegenden Schmutz. Neigt sich während der Reinigung der Akku dem Ende, fährt der Jet Bot AI+ selbständig zur Ladestation, wo er nicht nur geladen wird. Der aufgesammelte Schmutz wird dort auch in der Station aufgenommen, sodass man nicht von Zeit zu Zeit den Jet Bot vom Schmutz befreien muss, er erledigt das von selbst. In der Ladestation befindet sich eine Art Staubsaugerbeutel. Ist dieser voll, kann man ihn einfach auswechseln. Zwei ganz nette Zusatzfunktionen stechen mir besonders ins Auge: Energieverwaltung und Hausüberwachung. Bei der Energieverwaltung wir regelmäßig wie viel Strom der Jet Bot verbraucht hat und wie viel das im Vergleich zum Vormonat war. Mit der Eingebauten Kamera im Jet Bot kann man die Funktion "Hausüberwachung" nutzen. Dabei kann man aus der Ferne auf besagte Kamera zugreifen und wenn nötig den Jet Bot aus der ferne Steuern. Als Fazit kann ich nur sagen, dass ich mit dem Gerät sehr zufrieden bin.
Samsungin vastaus:
2024-01-05

Samsung Service Team

Hallo, wir freuen uns, dass du begeistert von deinem Modell bist. Danke für die positive Rezension!

Nakatan
5 (9,999)

2024-01-03

5 (9,999)
Ich habe mich vor einer Weile dazu entschlossen mir einen Saugroboter zuzulegen und habe mich für den Jet Bot AI+ entschieden. Die Einrichtung ist ziemlich einfach. Sobald er etwas Strom hat, lässt er sich über SmartThings finden und richtet sich fast von alleine ein. Nach der Einrichtung öffnet sich die Funktionsseite über SmartThings. Der Jet Bot AI+ scannt auf Wunsch beim ersten Saugen die Räumlichkeiten ab, um seine Reinigungsroute zu optimieren. Besonders hat mir hier gefallen, dass der Saugroboter eine sehr gute Gegenstandserkennung hat und dass er die gefahrene Route in der App als eine Art Reinigungsprotokoll anzeigt. Erkannte Gegenstände werden gekonnt und dicht umfahren. Der Saugroboter kann seine Saugleistung an unterschiedliche Untergründe und unterschiedlich starke Verschmutzungen anpassen. Das funktionierte bisher sehr gut und reibungslos. Anders als andere Saugroboter hat der Jet Bot AI+ zwar keine kleinen Bürsten an den Seiten zum aufsammeln von Schmutz an bspw. Wänden und Leisten, aber habe ich die Erfahrung gemacht, dass er diese auch nicht braucht. Er fährt gezielt Leisten usw. an und kommt mit seiner Front sehr gut an dort liegenden Schmutz. Neigt sich während der Reinigung der Akku dem Ende, fährt der Jet Bot AI+ selbständig zur Ladestation, wo er nicht nur geladen wird. Der aufgesammelte Schmutz wird dort auch in der Station aufgenommen, sodass man nicht von Zeit zu Zeit den Jet Bot vom Schmutz befreien muss, er erledigt das von selbst. In der Ladestation befindet sich eine Art Staubsaugerbeutel. Ist dieser voll, kann man ihn einfach auswechseln. Zwei ganz nette Zusatzfunktionen stechen mir besonders ins Auge: Energieverwaltung und Hausüberwachung. Bei der Energieverwaltung wir regelmäßig wie viel Strom der Jet Bot verbraucht hat und wie viel das im Vergleich zum Vormonat war. Mit der Eingebauten Kamera im Jet Bot kann man die Funktion "Hausüberwachung" nutzen. Dabei kann man aus der Ferne auf besagte Kamera zugreifen und wenn nötig den Jet Bot aus der ferne Steuern. Als Fazit kann ich nur sagen, dass ich mit dem Gerät sehr zufrieden bin.

Tuotteen laatu

5 (9,999)
Samsungin vastaus:
2024-01-04

Samsung Service Team

Hallo, es freut uns sehr, dass dir das Gerät so gut gefällt.

Giovanni Blasioli
5 (9,999)

2023-11-22

5 (9,999)
Ho comprato questo prodotto un mese fa e sono molto soddisfatto

Muotoilu

5 (9,999)

Ominaisuudet

5 (9,999)

Arvo

5 (9,999)
lzonta
5 (9,999)

2023-11-21

5 (9,999)
Sono molto soddisfatto, é molto preciso e la possibilità di escludere delle zone tramite la mappa è utilissima.

Muotoilu

5 (9,999)

Ominaisuudet

5 (9,999)

Arvo

5 (9,999)
DirtyFloorInSFL
1 (9,999)

2023-11-04

Pompano Beach, Florida

1 (9,999)
I thought I had purchased the best vacuum robot on the market since it included AI+ with object recognition, but the technology does not work as claimed. Now the vacuum no longer charges, and I haven't been able to obtain the support needed to get it fixed. Purchasing this new AI+ Robot Vacuum was a mistake.
Samsungin vastaus:
2023-11-07

SEA Care

Greetings, We understand the importance of having a fully charged vacuum to clean the house when needed. Let us get you some guidance to get the vacuum back on track. Please see pages 17-19 under the "Charging the Jet Bot" section of the manual. Manual https://downloadcenter.samsung.com/content/UM/202308/20230803173234876/DJ68-00846B-03_IB_VR9500-full_AA_EN_230714.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146494330) to help our team gather your information. Have a great day. ^Charles

MySmartHome
4 (9,999)

2023-10-13

4 (9,999)
[This review was collected as part of a promotion.] Purchased the Jet Bot AI+ as and upgrade for my POWERbot R9350. Using it for about a month now. Really like all the new features. Especially the auto empty feature. The Jet Bot mapped the home well; really liked the ability to combine or split rooms, to have better control on where cleaning should be done. Overall, this one is a much smarter robot, and does a good job of navigating around furniture and other obstacles. The one thing that still does not work at all; is the magnetic tape included. This tape is supposed to keep the Jet Bot from entering an room or area; however, just like the R9350; it just rolls right over it like it is not even there. This being the case, I am just closing doors to all bathrooms now. I do see there is an option in the app to mark places on the map as off-limits; however, this is very difficult to set in the app precisely. I give it 4 stars, I think improvements in the areas of map display and magnetic boundaty recongnition are still needed to be a perfect appliance.
Benoit K
1 (9,999)

2023-09-24

NICE

1 (9,999)
Après 9 mois de fonctionnement ;l'aspirateur jetbot AI+ ne fonctionne que 10 mn et s'arrete en plein milieu de la pièce...

Ominaisuudet

1 (9,999)

Suorituskyky

1 (9,999)

Muotoilu

1 (9,999)

Arvo

1 (9,999)
Samsungin vastaus:
2023-09-25

service clients Samsung

Bonjour Benoit K, Nous apprécions vos commentaires et prenons en compte votre expérience avec notre produit. Votre avis est précieux pour nous permettre d’identifier des prochaines améliorations. Le fait que votre aspirateur s'arrête en plein milieu de la pièce après seulement 10 minutes de fonctionnement peut être dû à plusieurs raisons. Voici quelques étapes que vous pouvez suivre pour tenter de résoudre ce problème : 1. Assurez-vous que la batterie de l'aspirateur est complètement chargée avant de l'utiliser. Une batterie faible peut entraîner un fonctionnement limité. 2. Des capteurs sales ou obstrués peuvent entraîner des problèmes de navigation. Assurez-vous que les capteurs de l'aspirateur sont propres et dégagés de tout débris ou poussière. 3. Les brosses et les filtres de l'aspirateur peuvent devenir obstrués avec des cheveux, de la poussière et des débris, ce qui peut affecter son fonctionnement. Nettoyez-les régulièrement pour garantir une performance optimale. 4. Assurez-vous qu'il n'y a pas d'obstacles ou d'objets qui pourraient entraver la navigation de l'aspirateur. Cela peut causer des arrêts inattendus. Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact Cordialement, Alex, service clients Samsung

Panta
1 (9,999)

2023-09-09

Perth Australia

1 (9,999)
I wasted my money on this vacuum cleaner. It is hard to set up and it doesn't do the job. Constantly goes off and drives whole family crazy. Goes backwards and stuck in some corners for no reason. I don't recommend this thing to anyone.
Samsungin vastaus:
2023-09-12

SEA Care

We understand how this experience affected your confidence in the product. Let's enhance its performance, Panta. Kindly turn to page 44 of the manual under "The Jet Bot has stopped during cleaning" to help with the Vacuum's diagnosis. Also, please hover to page 20 regarding "Using the Jet Bot" for your reference. User manual: https://downloadcenter.samsung.com/content/UM/202308/20230803173234876/DJ68-00846B-03_IB_VR9500-full_AA_EN_230714.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146276083, to help our team pull up your information. Have a great day! ^Chrystel

Lakshay
5 (9,999)

2023-09-07

Auckland New Zealand

5 (9,999)
Bought this a couple months ago, my life has changed, I no longer need to spend to much time vaccuming, really good.
CLub
1 (9,999)

2023-09-02

1 (9,999)
This is the WORST robot vacuum I’ve ever owned and the most expensive. No control. Poor space recognition. Poor battery. Poor tech support. Very disappointing.
Samsungin vastaus:
2023-09-06

SEA Care

Hi there, We understand that the vacuum's condition is not up to your standards. Allow us to assist you. You can monitor and control your vacuum from anywhere with the SmartThings App. I have shared the manual for the recommended charging time of the Jet Bot vacuum on page 50. Please read pages 33-37 to learn more about the "SmartThings App" and its functions. User manual: https://downloadcenter.samsung.com/content/UM/202308/20230803173234876/DJ68-00846B-03_IB_VR9500-full_AA_EN_230714.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146249025, to help our team pull up your information. Have a great day! ^Chrystel

MaxDude
1 (9,999)

2023-08-09

WA

1 (9,999)
Complete piece of crap. I hate this thing. I wish I would have never purchased. 1) It ignores "no-go" zones entirely. We routinely catch it stuck in places it shouldn't be in the first place. 2) It gets stuck regularly and dies. We often find it dead, mid-routine because it lost track of where it was. 3) Gets lost ALL the time. We're talking every few days. It somehow loses track of where it is mid-cleaning and has to be manually carried back to the charging station to reset. It doesn't even know where home is, hence why we have to carry it. 4) Floor transitions set off the cliff sensor. It doesn't like going over thresholds and will freak out and get lost if it does. I had to put reflective tape over the cliff sensors to trick them into thinking all is well. 5) The brush wears out quickly. The rubber falls off after about a month and then it fails to clean well at all. Samsung refuses to make this a purchasable service part so I have to call Samsung support and spend 30 minutes on the line with them every couple of months. They send a replacement brush roll, but why does it wear out so quickly to begin with. I've never encountered this on any other vacuum. In summary, this vacuum disappoints in most ways. It does an okay job cleaning with a new brush roll but that only lasts for weeks or a couple months at very most. For all the AI and tech it has, it sure doesn't seem to matter because it's constantly glitching out and getting into trouble. I HATE this vacuum. Do not buy.
Samsungin vastaus:
2023-08-18

Samsung Care

Greetings, We can imagine the convenience of having a working vacuum to clean our house. We are here to help. I have shared the model's user manual link to address all your concern about the vacuum on pages 44-46. https://downloadcenter.samsung.com/content/UM/202308/20230803173234876/DJ68-00846B-03_IB_VR9500-full_AA_EN_230714.pdf In addition to the link above, you can check the steps to clean the brush. See page 29 on the model's user manual link above. Please feel free to reach us via the following options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146170298, which will help our team pull up your information. ^Rainly

Chrissy
5 (9,999)

2023-07-30

Nevada

5 (9,999)
[This review was collected as part of a promotion.] Greatest time saver. Set it to clean everyday. My floors never felt so much cleaner.
Disappointed Duster
3 (9,999)

2023-05-18

3 (9,999)
I purchased this product April 24, 2022. I just had to send it in for its second repair. The first time I sent it in, there was an error saying the filter was clogged. That repair was covered under warranty. This time I sent the product in because there was a LiDAR issue. This repair cost 225.00 plus the cost of the shipping materials. I purchased this product because I figured you get what you pay for, but not in this case. I had my iRobot for 6 years and never had an issue. This expensive product, works excellent when it’s fully operational, but having to send it in for repair twice already in just over a year is disappointing to say the least.
Samsungin vastaus:
2023-05-23

Samsung Customer Care

Hello there, We would love to discuss your vacuum to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, Please provide us with this reference number (1145807584) to help our team gather your information. Have a great day. -John

Gmasten
1 (9,999)

2023-05-17

San Diego, CA

1 (9,999)
This vacuum is awful, does a very poor job at vacuuming. Our old one did a much better job. I don’t know, maybe this one is defective. I put things out at night to see if it gets vacuumed up, bu all the vacuum does is spread all the dust all over the kitchen.
Samsungin vastaus:
2023-05-22

Samsung Customer Care

Good day, Let's look at some potential solutions to get your vacuum working. If your vacuum won't pick up dirt, airflow is the problem. Ensure the vacuum's parts are in good shape and together correctly, then clean the filter. Here is a link where you can review possible fixes for your vacuum. POWERbot will not collect any dirt: https://www.samsung.com/us/support/troubleshooting/TSG01003061/#powerbot-will-not-collect-any-dirt Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145804064, to help our team pull up your information when you message us. Have a great day. -John

808to702
4 (9,999)

2023-05-11

4 (9,999)
[This review was collected as part of a promotion.] Seems to do a good job. It replaced a Roomba I7. The only problem is that I have a problem locating all of the filters. I do PM on all of my robot VACs once a week and like to have spares handy.
LBXX1
5 (9,999)

2023-05-06

Texas

5 (9,999)
[This review was collected as part of a promotion.] After using another robot vacuum brand for years, this has been a huge improvement from what I've been used to. From the design to the actual operation, this is easily the best robot vacuum I've ever used.
Kirk
1 (9,999)

2023-05-02

Schertz Texas

1 (9,999)
This AI robot is defective. The buttons on front don't work, it goes into home monitoring mode about every 20 minutes, their is no way to turn it off. It was sent for repairs and came back in the exact same condition and now the warranty has expired. Very disappointed with this product. My regular jetbots work just fine. Also the tread looking design on the sides are just fake, it has the same wheels as the regular jet bot, not sure what the purpose of a fake tread was?
Yasmijn82
5 (9,999)

2023-04-22

Breda

5 (9,999)
Zuigt alles goed. Neemt de ruimte goed op en blijft heel niet hangen achter spullen. Reinigingsstation is superhandig en makkelijk.
Leydij
5 (9,999)

2023-04-19

Winter Haven, Florida

5 (9,999)
It works great and looks better than any of the other ones I've had (This is my 4th one). I love playing around with the camera. I love all Samsung Vacuums because they have a big suction area the most.
Dawhoda
4 (9,999)

2023-04-17

4 (9,999)
Purchased this a week ago and really am impressed With the features it has. It also gets along with my pets 😆
Anonymous
5 (9,999)

2023-03-31

Rotsterhaule

5 (9,999)
De stofzuiger werk fantastisch, maakt goed schoon en herkend alles wat in de weg staat. Gaat daar keurig om heen en komt niet vast te staan.
Randy
5 (9,999)

2023-03-14

Kansas City, MO

5 (9,999)
Vacuum does a great job cleaning, but probably the best feature is the mapping that allows us to keep the dock station in the laundry room. Occasionally the vacuum still gets lost and can't find its way home, but most of the time it returns to the station in the laundry room with no problems. Like the clean station too, saving from having to empty the cleaning bin every day. Now once-a-week clean and maintain.
Russell Upsomgrubb
2 (9,999)

2023-03-10

Placitas, NM

2 (9,999)
The problem with this vacuum is the same as the problem with my powerbot- I have rugs with black patterns on them and the cliff sensors jet on the bottom of the jet but think that the black patterns on my rug are cliffs or the top of a set of stairs. It won't clean them- It just stops. I guess I'll have to do the same thing I did with the power bot and put black tape over the cliff sensors so it cleans my rugs with the black patterns. Unfortunately this machine shows five cliff sensors. So am I gonna have to cover all five in order for it to clean my rugs Question mark the cliff sensors think that the black patterns on my rugs the top of us our cliffs our cliffs. it won't clean them It just gets to the black spot and stop and stops. I solved this issue on my power bot But by putting black tape over the cliff sensors. There are five cliff sensors on this on this jet bot so do I have to cover all of them with black tape to headed to clean my rugs and map my house 'cause it won't do either.
Samsungin vastaus:
2023-03-15

Samsung Care

Good day,  Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566807) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

Russell Upsomgrubb
2 (9,999)

2023-03-10

2 (9,999)
This machine has the same problems that my powerbot did. There were two edge sensors on the powerbot and it and every time I tried to clean black rugs, it thought it was coming to an edge. I have rugs with black patterns on them and it looks to me like the jet bot is doing the same thing.. the problem with this machine is there are five edge sensors underneath. When I did on the power bot was cover up the edge sensors with black tape then it worked fine. so I guess I have to cover up all all five edge sensors on this jet bot with black tape or it's not gonna clean my pattern rugs and it's not going to map my house correctly.
Samsungin vastaus:
2023-03-15

Samsung Care

Good day, Russell Upsomgrubb. We would like you to have the best cleaning experience possible with your range. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check using the link below. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 21 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145566845) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

Robertsky
5 (9,999)

2023-03-09

Marlboro nj

5 (9,999)
[This review was collected as part of a promotion.] My wife and me are extremely happy. Easy way to understand the app. Very strong machine. Smart, by far impressive. For 1650 sq ft 3 bedrooms ,livingroom ,den,kitchen This robot goes to work. And if you really want to see the suction and power after it unloads we check the bag it really collect alot of dust hair and Lent.
Sabina karki
5 (9,999)

2023-03-05

Arvada

5 (9,999)
[This review was collected as part of a promotion.] I love my vaccum cleaner . It works great for carpet and hardwood floors and love the home monitoring feature . It comes in handy .
Cellupage
5 (9,999)

2023-02-21

San Diego

5 (9,999)
[This review was collected as part of a promotion.] Awesome device. love the camera feature to help with security
LCodd6
4 (9,999)

2023-02-21

Brownsburg, Indiana

4 (9,999)
We really love the Jet Bot! It was a huge upgrade from our Eufy. My only problem is this won't clean under the kitchen cabinets (toe kick). The design doesn't allow for it to fit in this area.
Sabina
5 (9,999)

2023-02-20

Colorado

5 (9,999)
By far easy to setup and works great 👍 . Currently connected on my Alexa and cell phone .
Shin
1 (9,999)

2023-02-16

Al

1 (9,999)
Just work 1 year And out of warranty. Service center just told me With Clean station work. But only charger. Can't buy only jetbot+ Now I got a used clean station. Don't buy jetbot+ with clean station
Samsungin vastaus:
2023-02-20

Samsung Care

Hello Shin, We appreciate your review of one of our Samsung vacuums, and we want to inquire more about what transpires with your unit. You may contact us via our Support Channels below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you! -Angelica

YeeL
4 (9,999)

2023-02-06

Antwerpen

4 (9,999)
[Deze beoordeling is verzameld als deel van een promotie.] Apparaat ziet er kwalitatief uit, en past bij elk modern interieur. Enige minpuntje is dat er wel nog zakken moet aangekocht worden voor de vuilnis toren.
ShiP
4 (9,999)

2023-02-03

North Carolina

4 (9,999)
[This review was collected as part of a promotion.] The Robot Vacuum with Object Recognition from Samsung at glance is impressive the package of latest technology put together for the daily home task to clean up the dust.
Wysoccergurl43
5 (9,999)

2023-02-01

York Pa

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this vaccum. It picks up dog hair like no tomorrow.
Flying2u2
5 (9,999)

2023-01-31

Lexington KY

5 (9,999)
[This review was collected as part of a promotion.] We have a romba, shark, now samsung and this is by far the best. Thx!
Robb
5 (9,999)

2023-01-31

Yorktown VA

5 (9,999)
[This review was collected as part of a promotion.] I have gone thru several vacuums trying to find one that met our needs. The Jet Bot won. It's the only one that uses a radar to navigate. The others use contact to determine a object. The Lidar sees objects before running into the. It recognizes cords, socks and announces that it is avoiding something. You can set specific room(s) to vacuum. Self empties and self charges.
Miler Smart
5 (9,999)

2023-01-20

Orlando Florida

5 (9,999)
[This review was collected as part of a promotion.] Save Energy, clean the house everywhere good buying
Lucky
5 (9,999)

2023-01-18

Seattle, WA

5 (9,999)
[This review was collected as part of a promotion.] It's minimislzed simple elegant design that functions really well. I love it. I recomend it.
Yunhhh
5 (9,999)

2023-01-18

Harlem georgia

5 (9,999)
[This review was collected as part of a promotion.] 3 wks in operation. Only issue is occasionally the vacuum cannot find its way back to charging station. Either shuts down or btry wears down.
James bot
5 (9,999)

2023-01-17

Lehigh acres fl

5 (9,999)
[This review was collected as part of a promotion.] I bought my jet bot Al+ Robot vacuum it is great , all I do is set time and the robot vacuum do the rest, my family and friends are impressed
Ren_fins
5 (9,999)

2023-01-17

Savannah

5 (9,999)
[This review was collected as part of a promotion.] I added this to a new samsung appliance package and got it significantly discounted. I would have paid full price for the satisfaction I get when I press "play" on the machine, or start on the app and she says "Starting to clean". It's easy to program, but with so many pets, I won't take a chance of letting it run over an accident, so I just hit start every day or so after I check for wet spots.
stanmed
5 (9,999)

2023-01-17

VA

5 (9,999)
[This review was collected as part of a promotion.] This is a great vacuum helper full of amazing features! It does really well on the floors and also does good on my rugs, though sometimes it may have some trouble with Persian made rugs due to its wool pile. I really like that it has AI built in to avoid and recognize certain objects in its way! I also use it for Pet Care feature, I can ask it to find my dog and it will send me a picture of it, while I can also enable playing some music to make my pet more comfortable when we are not home. The AutoEmpty dock helps me manage all the dust it has collected and it gets sucked into a special bag, which usually lasts me about 2 months. Mapping function is awesome too, I can simply send it to do some vacuuming in the kitchen or my bedroom by using Smart Things app. Very pleased with it, very interesting design. I did buy another version of it which is a bit slimmer so it could get under the couch. Looking forward to new updates and upgrades for it down the road!
Marco
5 (9,999)

2023-01-17

Clorida

5 (9,999)
[This review was collected as part of a promotion.] I am very happy RHIS VACCUM, I recommend buy this one nice equipment.
Luv samsung
5 (9,999)

2023-01-17

Texas

5 (9,999)
[This review was collected as part of a promotion.] This was my best vacuum purchase. I love the self cleaning and it does awesome with having a cat and dog.
915BadBoy
5 (9,999)

2023-01-17

El Paso, TX

5 (9,999)
[This review was collected as part of a promotion.] I love getting home to a clean house. It's pretty amazing how it mapped my home. It was pretty accurate. I'm able to set a schedule and start the little guy up manually. I can ask it to clean certain rooms or the entire house. That's great!
D Tupp
4 (9,999)

2023-01-17

Jackson, MN

4 (9,999)
[This review was collected as part of a promotion.] I purchased the vacuum a month ago and I have been nothing but impressed with this purchase. When I need to send it out outside the routine time I just have to tell Alexa and away it goes. I like that it can be said not to touch things and the bot will not run into every little thing. I like it will alert my phone if it has an issue and I can connect directly to it and navigate remotely back on track.
Calisstic
5 (9,999)

2023-01-17

Palmdale, CA

5 (9,999)
[This review was collected as part of a promotion.] My robot is like the pet that cleans up after itself! As advertised, all of it's features work hand over foot flawlessly. It's a must have for any home.
ym2023
5 (9,999)

2023-01-17

Rochester,MI

5 (9,999)
[This review was collected as part of a promotion.] The best vacuum we have owned. We use it on the hardwood and carpets. Does a phenomenal job - very happy w the purchase.
Jared Ferreira
2 (9,999)

2023-01-07

NJ

2 (9,999)
as a dog owner ... this product comes up way short. we own the previous 9250 powerbot samsung put out and it is a beast, so much so that we didn't hand vacuum for over 2 years (no exaggeration). with this new jetbotai the engineering team used a soft bristle brush which is not picking up dog hair on carpets. not even a clump of dog hair. not worth the cost if it can't do the basics. this product got demoted to the basement and we brought the older model back upstairs. c'mon samsung, you're better than this.
Samsungin vastaus:
2023-01-12

Samsung Care

Hi Jared Ferreira, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG) Have a great day. ^Charles

Bucky
5 (9,999)

2023-01-04

Kansas City, MO

5 (9,999)
this is our 2nd samsung smart vacuum. the first didn't seem very smart - couldn't find its way back to the docking station, got stuck under chairs, etc. this one seems to work great. we put the station in the laundry room at one end of the house. the vacuum mapped the house first, now cleans the entire house (has to recharge once to finish) and finds its way home every time. seems to do a good job cleaning. only real negative that i can see at this point is the bags - great for hypoallergenic, but costly to replace. and with 2 dogs and 2 cats, it looks like it will fill up pretty quickly. all in, i'd recommend it.
RanJ
5 (9,999)

2022-12-27

Fort Walton Beach, Florida

5 (9,999)
I've owned this awesome robot vac for about 3 months now and didn't realize I'd be using it as much as I do. First of all the vac just looks great!!! Love that it maps the house before using it. After this you can name each room and you can choose to vac one or all rooms. Love also that you can set "no go zones" to keep the vac out of certain areas. Love the camera that you can tap into to see the robot vac in action. Would be nice if you could control the vac thru the house while not cleaning, for monitoring purposes. Love the auto cleaning of the dust bin and monitoring of the hepa filters letting you know when cleaning is needed. This robot vac has so many bells and whistles!! I named it AL and it is part of my Robotic cleaning crew. I also have the Robot Mop!! I would highly recommend this robot!! I love the Object Recognition so I'm not worried about letting it loose while I'm not at home. I love, love love this robot vac!!!
virgilio12
5 (9,999)

2022-12-16

5 (9,999)
[This review was collected as part of a promotion.] Love it -- love all the features. It'd be nice if one could turn off / dim the green all-charged light, but otherwise works perfectly.
WAAA
4 (9,999)

2022-12-16

Boston

4 (9,999)
[This review was collected as part of a promotion.] It’s been couple weeks and it’s been keeping our floors pretty much dust free.
Silver340ms
5 (9,999)

2022-12-14

California

5 (9,999)
[This review was collected as part of a promotion.] I bout it a month ago sofar so good no problem cleans the house
Marko
3 (9,999)

2022-11-28

Tampa, FL

3 (9,999)
[This review was collected as part of a promotion.] It's cool product, it has great capabiltiies but it fails on going onto rugs in 50% time. It's also 1h 20min battery so it makes take few tries to clean apartment. What I do not like is app it would be so much easier to change layout on computer. Object recognition is definitely worst feature. It sometimes recognizes cables as pet waste :) same try tomorrow it's cable, next time same location sox.
Samsungin vastaus:
2022-12-02

Customer Care

Hi Marko, Thanks for appreciating our product, the Samsung Vacuum, despite its flow. Let me share the product manual where you can find some troubleshooting steps for the feature you mention. Troubleshooting Page 21 https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf If you require any further information, feel free to contact us via the following links. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1145208407) to help our team gather your information. Thank you for choosing Samsung. Have a great day. ^^Ross

Alan
5 (9,999)

2022-11-22

New Zealand

5 (9,999)
I have only had it for one week and love it, awesome buy wish I got one sooner.
Junctionivy
5 (9,999)

2022-11-12

Raleigh, NC

5 (9,999)
[This review was collected as part of a promotion.] It talks to us and does an excellent job of cleaning. Really hands off cleaning and with object avoidance, not much of prepping the room is needed. I also love feeling more secure when I am away by being able to drive around the house and check on things with its camera. My only con is the app needs work with more user friendly features.
matt55119
3 (9,999)

2022-11-10

Nashville

3 (9,999)
[This review was collected as part of a promotion.] It's expensive, and so expectations are high. I bought this for the living room - I have a dog that sheds, and have hardwood floors. It does clean the dust from the floor - it tends to clump the dog hair. And it's not a complete solution - it can't go under the chairs (didn't expect it to), which means I get out the Swifter anyway. The radar is impressive - moves around the shoe left on the floor. But basically this is an expensive toy - not a serious vacuum.
Samsungin vastaus:
2022-11-15

Samsung Care

Thank you for your purchase, Matt55119! Sharing your review with the vacuum keeps us on track. The below link is the user manual for your model. Turn page 11 (Jet Bot - bullet #3), page 13 (In Use - Caution bullet #3 and 10), page 16 (Installation - bullet #1, Using - bullet #3 and 4), and page 17 (Caution - bullet #4 and 7) for reference: https://downloadcenter.samsung.com/content/UM/202210/20221031152751004/O_DJ68-00846B-04_221028.pdf For reference, I shared this link about: Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ Clean with your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086882/ Properly clean and maintain your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086883/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145148233), which will help our team pull up your information. Have a great day. Melardo

jtchin
5 (9,999)

2022-11-08

San Francisco, CA

5 (9,999)
[This review was collected as part of a promotion.] - Quiet. Has a "Max", "Smart", and "Normal" suction setting. Smart adjusts based on florring and amount of dirt/dust detected. Max and normal are exactly as they sound. Usually use Smart. Will set to Max for spot cleang. - Map. You can specify it clean a room, designated spot, around furniture or appliances it has detected(ai), or the whole house. - Communication. It tells you everything it's doing, including when it recognizes an obstacle. Also, the light strip on the front not only looks cool but indicates various modes: green=charged, white=in operation, bule=home monitoring (via the camera). You also see the lihht bar animate when it's 'thinking'. - Battery. For our 1500+ square foot upper level it cleans it all in one run if on Smart suction and zig zag cleaning pattern. Otherwise it will return to base about 80% through to empty and charge. -Self emptying. Only have to worry about emptying the bag in the tower every 2-3 months. - Ai. It does recognize different objects and acts accordingly. If a cord, towel, clothes, cup, plate, etc, is on the floor it will usually recognize it and avoid. I say usually because I have observe it on occasion miss a power cord depending on how it's laying on the floor. I believe it has more to do with there being adequate light for the camera based ai more than anything. But 9/10 times it 'sees' , identifies, and reacta accordingly.
Hullabaloo
4 (9,999)

2022-11-02

4 (9,999)
[This review was collected as part of a promotion.] It was a lot of work to get my house adequately prepped to have this run whenever, but it was worth it... Plus live video from any room is a neat perk... (see what I did there?)
JetBotEnthusiast
5 (9,999)

2022-10-31

Chicago, IL

5 (9,999)
[This review was collected as part of a promotion.] This is by far the best robot vacuum for hard wood and non-carpet surfaces. Definitely recommended!
Prasanna
5 (9,999)

2022-10-29

5 (9,999)
[This review was collected as part of a promotion.] Great product, works very well. Clean good and low noise.
serge
5 (9,999)

2022-10-27

5 (9,999)
[This review was collected as part of a promotion.] I found this one to be much easier to use compared to other robotic vacuums. It uses lidar to detect obstacles, meaning that it doesn't need light at all to avoid obstacles. As a result it never bumps into objects and maps the area quite fast
Jtchin
5 (9,999)

2022-10-27

Hercules, CA

5 (9,999)
[This review was collected as part of a promotion.] Great vacuum; replacement of older Samsung vacuum. This model no longer get itself caught on cables left on the floor.
Srube
5 (9,999)

2022-10-27

Omaha

5 (9,999)
[This review was collected as part of a promotion.] I e had the older Samsung robots and they never really lived up to the promise. this thing is so much better. The house mapping is incredibly cool and the AI is pretty good. Once in a while it will get itself stuck or ram into something, but it's 99% awesome. Choosing rooms is amazing and the self emptying function is worth every penny. Also the find my pet function is hilarious.
Tammi T
4 (9,999)

2022-10-27

Midway, Texas

4 (9,999)
[This review was collected as part of a promotion.] I have had this for a little while now. Great robot vacuum. Easy to use. it wont pick up dog hair very good. It leaves fur piles in various places. The fuzzy rollers just are not working as expected. The camera is great. Easy to clean.

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Käyttöopas (Vacuum Cleaner_Quick)

Versio 0.4 | 7.14 MB

12 jouluk. 2023

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Versio 0.4 | 7.15 MB

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Versio 0.4 | 7.13 MB

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NORJA

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